👋 Hello, I'm

James Ackah-Blay

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IT Support
DevOps
Cloud Solutions
Infrastructure Management

Passionate about building reliable infrastructure and automating workflows to streamline operations and simplify technology. Committed to continuous learning, enhancing system reliability, and delivering solutions that improve efficiency for medium and small businesses and individual clients.

+233 542947685
Ghana (Remote/Hybrid Available)
James Ackah-Blay

About Me

IT Support Specialist and DevOps Enthusiast with 3+ years of experience in systems administration, cloud infrastructure (AWS), automation, and user support. Adept at deploying secure, scalable environments and resolving technical issues efficiently.

My expertise spans across IT infrastructure management, cloud deployment, automation with CI/CD pipelines, and providing reliable technical support to ensure smooth operations for businesses of medium and small sizes.

Elevator Pitch

Want to learn more about my approach to IT support and DevOps? Let's connect and discuss how I can help your organization.

Professional & Educational Journey

Professional Journey

MAS-ITM with IT Infrastructure Specialization

2025 (Planned)

Planned to Pursue a Master's degree in Information Technology and Management focused on system automation, cloud architecture, networking, and IT strategy to support enterprise-scale infrastructure roles.

ALX Cloud Computing Program

Present

Currently enrolled in the ALX Cloud Computing program, to deepen my knowledge and understanding on AWS Core Services ad gain hands-on experience with AWS services, CI/CD pipelines, and infrastructure automation.

Freelance WordPress & AWS Website Deployment

2024

Designed and deployed websites like Dalijay Tech Hub using AWS EC2, Route 53. Combined frontend customization with secure cloud hosting.

AWS Certification

2024

Obtained AWS Cloud Practitioner certification and expanded my skills in cloud infrastructure and automation.

DevOps Internship(Remote)

2024

Joined ExLearn Technologies as a remote DevOps intern, where I built my first CI/CD pipelines and managed AWS infrastructure.

System Administrator (On-prem IT Support)

2021

Managed IT operations for a Junior High School — installed systems, resolved network issues, managed user accounts, and trained staff in digital tools.

Technical Skills, Certifications & Qualities

Operating Systems
Linux (Ubuntu, Amazon Linux), Windows, Mac OS
Cloud & DevOps Tools
AWS (EC2, S3, IAM), Terraform, Jenkins, GitHub Actions
Scripting & Coding
Bash, Python
Monitoring & Logging
CloudWatch
IT Support Tools
Microsoft 365, AnyDesk, TeamViewer, VPN, DNS, DHCP
Version Control
Git, GitHub
CI/CD Pipelines
Jenkins, GitHub Actions

Selected Projects

AWS Secure, Highly Available Infrastructure Design
DevOps Engineer

Designed and implemented a secure, highly available, and monitored infrastructure on AWS, focusing on key services like ECS, ALB, RDS, and utilizing Infrastructure as Code with Terraform.

AWS ECS Fargate
ALB
RDS Multi-AZ
Auto Scaling
IAM
VPC
Security Groups
S3
CloudWatch
CloudTrail
Terraform
GitHub Actions
OpenSearch/ELK Stack
GitHub
Serverless Contact Form with Terraform and GitHub Actions
DevOps Engineer

Implemented a fully automated serverless contact form using AWS Lambda, API Gateway, and SES, with infrastructure as code using Terraform and continuous deployment through GitHub Actions.

AWS Lambda
API Gateway
SES
Terraform
GitHub Actions
Node.js
GitHub
Authentication & Deployment with AWS Amplify & Cognito
DevOps Engineer

Implemented secure user authentication for web applications using AWS Amplify and Amazon Cognito, providing scalable authentication management and streamlined deployment processes.

AWS Amplify
Amazon Cognito
S3
CloudShell
IAM
OAuth
GitHub
Deploying a WordPress Application Using AWS CodeDeploy
DevOps Engineer

Implemented a fully automated deployment pipeline for a WordPress application using AWS CodeDeploy, ensuring zero-downtime deployments and automated rollbacks.

AWS CodeDeploy
EC2
S3
IAM
CloudShell
WordPress
Deploying Java Web Applications on Tomcat using Maven and AWS Infrastructure
DevOps Engineer

Designed and implemented a comprehensive deployment solution for Java web applications using Maven, Tomcat, and AWS infrastructure, ensuring high availability and scalability.

AWS
EC2
Maven
Tomcat
Java
VPC
Security Groups
School IT Support & Infrastructure
System Administrator

Managed day-to-day IT operations for a Junior High School in Ghana. Installed and maintained computer labs, resolved hardware/software issues, configured networks, and ensured data security through regular backups.

LAN
Microsoft 365
Windows OS
Basic Cybersecurity
CI/CD Pipeline & AWS Deployment
DevOps Intern @ ExLearn Technologies (Remote)

Built automated pipelines using GitHub Actions and Jenkins to streamline deployments. Managed EC2 instances and used Terraform to provision infrastructure on AWS.

AWS
Jenkins
GitHub Actions
Terraform
Python
GitHub
Website Deployment for Dalijay Tech Hub
Web Developer & DevOps Support

Deployed a WordPress site hosted on AWS EC2. Configured Route 53, enabled SSL, and handled domain integration. Ensured uptime, performance, and backups.

WordPress
EC2
Route 53
MariaDB
SSL
High Availability Disaster Recovery on AWS
DevOps Engineer

Designed and implemented a high availability and disaster recovery solution on AWS, ensuring business continuity and meeting strict uptime and recovery objectives.

AWS
Serverless
S3
Route 53
Lambda
CloudFront

Client Testimonials

James quickly resolved our network issues and implemented a backup solution that saved our critical data when we experienced hardware failure. His proactive approach to IT support is exactly what we needed.

Nathaniel Aborabora

Vice Principal, Charlotte Dolphyne Technical Institute

During his internship, James showed remarkable initiative in learning new technologies and implementing them in our projects. His CI/CD pipeline improvements reduced our deployment times dramatically.

PS

CEO, ExLearn Technologies

Working with James on our web infrastructure was a great experience. He not only deployed our website efficiently but also taught us how to maintain it and improved its performance significantly.

Lawson Dalikey-Dotsey

Founder, Dalijay Tech Hub

James demonstrated exceptional growth and practical application of AWS skills during his training at Amaltech Ghana. His dedication to learning, especially highlighted in our ongoing project, is truly commendable. He quickly grasped complex concepts and is applying them effectively.

Isaac Tandoh

AWS Trainer, Amaltech Ghana

Latest Articles

Empowering Authentication & Deployment with AWS Amplify & Cognito
June 25, 2024
10 min read
Learn how to implement secure user authentication using AWS Amplify and Amazon Cognito for your web applications.
AWS
Amplify
Cognito
Authentication
DevOps
Security
How to create an SNS alert
June 20, 2024
7 min read
A step-by-step guide on setting up Amazon SNS for creating alerts and notifications.
AWS
SNS
Monitoring
Alerting
Cloud
How to automate backup from EC2 to S3 bucket
June 15, 2024
12 min read
Learn how to automate the process of backing up your EC2 instances to an S3 bucket for disaster recovery.
AWS
EC2
S3
Backup
Automation
Disaster Recovery

Let's Work Together

Get in Touch
Available for freelance IT support, DevOps consulting, and cloud infrastructure projects.

How I can help you:

  • •DevOps implementation & optimization
  • •Cloud infrastructure setup (AWS)
  • •IT support & troubleshooting
  • •Automation & CI/CD pipeline setup
  • •Technical writing & documentation
Send a Message
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